It wasn’t too long after Traeger equipped their grills and smokers with WiFi capabilities that their customers started reporting connectivity issues.
Traeger makes a great grill, no doubt about it.
But when you spend a thousand bucks on a product, you just want it to work, you don’t want to be reading about how to get the WiFi connected.
But hey, technology be like that.
How to Fix Traeger WiFi Issues
To fix your Traeger WiFi issues make sure you are using the latest version of the Traeger App and that your grill is running the latest Firmware. Then power cycle both your phone and the grill, factory reset the grill and then pair your grill to WiFi (2.4GHz only). Pairing takes 4 hours.
After countless documented complaints made in online forums, Traeger finally officially acknowledged the grill’s WiFi issues.
The step by step solution Traeger came up with is detailed below and has worked for a ton of customers, so make sure to follow each step closely.
I also suggest following these steps in the exact order that you read them.
Before you start, just make sure your phone is connected to your home’s 2.4GHz WiFi network, not your 5.0GHz network. Traeger grills do not work with 5.0GHz WiFi networks!
Step 1 – Power cycle phone and grill
Power cycling a device just means turning the device off and then on again to help it recover from an unresponsive or undesirable state.
For this step you want to make sure to power cycle both your smart phone AND your Traeger grill.
To power cycle your phone simply hold the power button until the phone shuts off completely. Let the phone sit for 30 seconds before turning it back on.
To power cycle your Traeger grill power it off by switching the power switch to the off position. Again, let the grill sit for 30 seconds before turning it back on again.
Step 2 – Traeger App
If you have not downloaded the Traeger App yet, go to the Apple App Store or the Google Play Store and just search for “Traeger”, then install the app.
Always make sure that you are running the latest version of the App. Older versions have known issues, including some that impact WiFi connectivity. The current version has resolved all of these issues.
If you see any indication that you’re on an old version, go ahead and update it.
On Apple phones the app will have a small download icon below it on your home screen indicating that there is a new version. Simply click on the app and it will auto install it for you.
Step 3 – Factory reset grill
Now, on your Traeger grill, go the Menu and then Settings and About grill.
Once you’re there you want to press and hold the ignite button until you see the Traeger logo (takes about 5-10 seconds in total).
This will start a factory reset of your grill.
Step 4 – Grill Firmware version
Now that the grill has been reset, you want to make sure your model has the latest Firmware version running.
To check the Firmware version on your Traeger go to Menu and then Settings and About Grill.
You should see the latest firmware number listed there. If you don’t go back to the previous step and factory reset your grill again until you do.
Step 5 – Pair Grill
With the grill reset and running the latest Firmware, it’s time to pair it!
To pair say Yes/Accept/Join to every prompt that you see. Eventually your App will show the connect to WiFIRE screen and it will look like you do not have a grill connected.
This is EXPECTED and part of the process so don’t think you did something wrong.
Step 6 – Confirm WiFi connection and wait 4 hours
Keep the grill powered on and press the Menu button and select Settings and then WiFi information.
Confirm that the grill shows it is connected to your home network.
If it is connected, wait for at least 4 hours for the grill to fully download the update and apply it!
Step 7 – Verify Software version
Once the four hours are up you can press Menu and then select Settings and About grill.
Confirm that the grill has actually updated to the latest Software version.
If it has, you’re almost done!
Step 8 – Verify WiFi connection again
Press Menu and select Settings again but this time go to WiFi information.
Make sure that your Traeger grill is connected to your home’s WiFi Network. As a reminder Traeger grills only work with 2.4GHz networks.
If it is, go ahead and select Forget Network.
Step 9 – Pair Grill for the final time
Pair your grill again by saying Yes/Accept/Join to every prompt that you see.
At this stage, after you have named your grill, it should be showing up in your App and you should be full connected!
If you’re still having WiFi trouble, I recommend that you start at step 1 again and repeat all 9 steps.
I know this is annoying but I have a good deal of confidence that those steps will resolve your problem.
That said, there are bound to be a few folks you just can’t get a connection established, so here are a few more considerations.
For starters, make sure your home router/modem (or a waypoint if you have a mesh WiFi system) are not too far away from your grill. Within 30ft/10m is considered acceptable.
Sometimes the signal strength just isn’t strong enough at greater distances, and if that is the case you will never get a connection going.
Additionally make sure the grill is facing your router/modem.
The controller should be pointing in the general direction of your home WiFi setup.
Consider any other possible obstacles that could be getting in the way your signal. Is there a wall or metal pipes obstructing the signal?
You might need to get a WiFi extender or booster if so.
If you’re still having issues, you can take a look at a recent write up on WiFi issues that Traeger published here or watch their instruction video below.
Traeger grills have some known WiFi issues that are pretty easy to fix if you follow the right steps.
One fix that Traeger themselves recommends is to make sure you are using the latest version of the Traeger App and that your grill is running the latest Firmware. Then power cycle both your phone and the grill, factory reset the grill and then pair your grill to your 2.4GHz WiFi network. Pairing takes about 4 hours.
If that doesn’t fix your issue you can try the following:
- Make sure your router/modem is no more than 30ft/10m away from your grill
- Have your grill facing towards the router/modem in your home
- Do your best to remove any obstacles that may interfere with WiFi signal between your grill and router
I hope this guide was useful and that you were able to successfully reconnect your Traeger grill to your WiFi network. Let me know in the comments below if a different fix worked!