If you are experiencing issues with your Vizio TV, you should try factory resetting it.
Resetting any model of Vizio TV is pretty straightforward and will only takes a few seconds.
How to reset Vizio TV
To reset your Vizio TV to its factory settings, start by clicking the MENU button on your remote followed by System > Reset & Admin > Reset TV to Factory Defaults > Code 0000. Your TV will turn off and on again, and then display the initial setup screen.
This will restore your Vizio TV to the settings it had on the day you purchased the television. That means all account settings will be removed, and any installed apps will be deleted!
So you’ll have to re-sign into all of your apps once your TV is back up and running.
Factory reset Vizio TV with remote
With the TV powered on click the MENU button on your remote. Within the menu there should be a “SYSTEM” option, click it.
Then find “RESET & ADMIN” and “RESET TV TO FACTORY DEFAULTS”.
Sometimes the Vizio TV will ask for a code before resetting the TV. If it does the default code is four zeros, 0000.
This will essentially restore your Vizio TV to the settings it had on the day you purchased the television.
Factory reset Vizio TV without remote
If for whatever reason you do not have access to your TV’s remote, you can still factory reset your Vizio TV.
To do this find the power button on your Vizio TV. Depending on the model you have this may be on the right hand side, left hand side, or very bottom of the device.
With the TV on, press and hold the VOLUME DOWN and SOURCE buttons at the same time. After a few seconds your TV will tell you to press and hold the input button.
Press and hold the input button for at least 10 seconds.
This will turn off the TV, reboot it and factory reset it. The reboot and reset process can take about a minute or so.
When should I reset my Vizio TV?
Resetting your Vizio TV can fix a variety of issues you might be experiencing.
If you are regularly experiencing issues though, you don’t want to be factory resetting the TV all the time.
If a regular factory reset doesn’t fix your issues permanently, you should consider getting a new TV or contacting Vizio support.
Here are the most common reasons why people may need to reset their TV:
Your TV will not connect to WIFI
If your TV won’t connect to the WiFi network, a factory reset will usually fix the problem.
However, make sure to check your router first.
Unplug and plug the router back in. You can also disconnect the TV from WiFi under Settings and then reconnect it after a few moments.
The TV keeps disconnecting or restarting
If the TV randomly turns off or disconnects from streaming services without warning, you might need a factory reset.
This can fix problems with the software or network settings that you might be experiencing.
You are experiencing problems after an update
Smart TVs need to update every so often for new software and versions.
If the TV has automatically updated recently and begins having issues, you should factory reset it.
It might be able to successfully run the new software after a full reset.
You bought the TV used
If you bought the TV from a previous owner, you should factory reset it so that it erases all of the settings from the other person.
That way you can connect the TV to your own network and configure your own settings and passwords etc.
Difference between restarting and factory resetting
Before you factory reset your TV, you might want to try just restarting it. This can fix many different issues as well, and doesn’t erase all your settings like a factory reset does.
Factory resetting the TV will cause all of your information to be erased and you will have to start over as if you just bought the TV. You’ll avoid having to start over with a simple restart.
To restart your Vizio TV, you can:
- Unplug the TV.
- Leave it unplugged for 60 seconds.
- While it is unplugged, press and hold the power button on the TV for 30 seconds.
- Plug the TV back in.
During this process, make sure you are holding the power button on your TV, and not your remote!
This will help to drain any residual power left in the TV and allows the TV to soft reset itself. This is different than simply switching the remote on and off!
Manuals for all Vizio TV models and years
If you’re having trouble resetting your Vizio TV you can try to track down the user manual for your exact model number and year, and search its manual for the words “factory reset”.
You should be able to get the exact model number from the back of your TV.
Vizio support has a great archive of all TV manuals sorted by year here.
Vizio TV support
If for some reason you still simply cannot reset your TV you, should contact the Vizio TV support team directly.
They can be reached at 1-844-254-8087.
- Monday – Friday, 8:00 AM – 11:00 PM CST
- Saturday – Sunday, 8:00 AM – 9:00 PM CST
(Shortest wait times are Monday – Friday, 1:00 PM – 5:00 PM CST).
You can also try using their Text Message support or Live Agent chat.
Resetting your Vizio TV is an easy way to get your TV back the settings it had when you first brought it from the store.
It can be a simple solution to fixing a variety of problems that you might encounter while trying to use the TV or when you’re streaming using other devices.
While the reset process varies by the Vizio TV model and year, the basic process is similar. Simply do the following:
- With the TV powered on click the MENU button on your remote.
- Followed by SYSTEM
- Then RESET & ADMIN
- And finally RESET TO FACTORY DEFAULTS
You may be asked for a code before resetting the TV. If you are, the default code is four zeros, 0000.
While a factory reset for Vizio TVs almost always works, if you are continuing to experience issues, you might want to consider contacting Vizio Support at 1-844-254-8087.
They should be able to better guide you on a solution to your problem.